Free DHL shipping for 200$ & more orders -About 10 days from order to delivery time (except made to order) - click here for full collection

Shipping & Policies


Our processing time is 5 working days ( Friday and Sunday are our holidays ) ,
for ready items this is the maximum time needed before shipping , made to order items processing times will be written in every item description.
* FOR GOLD AND DIAMONDS WE USE FED EX ( 2 - 5 ) DAYS FULL INSURED AND SIGNATURE UPON DELIVERY NEEDED .
* FOR SILVER JEWELRY : 
- Because our customers time and money is valuable we use express shipping only using DHL ( may use another shipper in some cases ).
- Shipping costs :
 
DHL $0.00 – $50.00                                                                                        cost $20.00
DHL $50.00 – $499.00                                                                                    cost $12.00
free shipping for minimum quantity ( DHL - Fedex )
$500.00 and up                                                                                                cost $ 0
 

- Tracking available , you get your item in a nice gift box delivered door to door not to po box usually .
- Stones colors and stripes may differ slightly from pictures ( you may not receive the same pictured stone but we guarantee the same quality ) .
- We do not refund items that the customers refuse to receive it because of custom charges .
- We are not responsible about strict customs fees , and delays due to customs 
Any custom's duties or taxes are the buyer's responsibility. ( happen rarely in some countries ) .
- If you do not Know about your countries custom charges contact custom authorities in your country before you order .
- We are not responsible about items held or lost on customs , or any delays in shipping due to extreme weather conditions , security department inspections or any registered accidents on the express tracking that is out of our control .
- We are not responsible for delays due to wrong address we use the available address as it is written , tracking the package is the responsibility of the buyer ,
We highly recommend to add phone number and full name ( 3 or 4 parts if available ) with the address to avoid any shipping delays .
Orders may be canceled and refunded in some cases that an item is sold out or no longer available for any reason .

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