for ready items this is the maximum time needed before shipping , made to order items processing times will be written in every item description.
* FOR GOLD AND DIAMONDS WE USE FED EX ( 2 - 5 ) DAYS FULL INSURED AND SIGNATURE UPON DELIVERY NEEDED .
* FOR SILVER JEWELRY :
- Because our customers time and money is valuable we use express shipping only using DHL ( may use another shipper in some cases ).
- Shipping costs :
- Tracking available , you get your item in a nice gift box delivered door to door not to po box usually .
- Stones colors and stripes may differ slightly from pictures ( you may not receive the same pictured stone but we guarantee the same quality ) .
- We do not refund items that the customers refuse to receive it because of custom charges .
- We are not responsible about strict customs fees , and delays due to customs
Any custom's duties or taxes are the buyer's responsibility. ( happen rarely in some countries ) .
- If you do not Know about your countries custom charges contact custom authorities in your country before you order .
- We are not responsible about items held or lost on customs , or any delays in shipping due to extreme weather conditions , security department inspections or any registered accidents on the express tracking that is out of our control .
- We are not responsible for delays due to wrong address we use the available address as it is written , tracking the package is the responsibility of the buyer ,
We highly recommend to add phone number and full name ( 3 or 4 parts if available ) with the address to avoid any shipping delays .